"It’s just taken care of; I can get on with growing the business. They understand the role of IT in my business, how to support it, get the best from it."
By becoming familiar with our clients’ working practices, we have helped to simplify daily tasks and reduce the need for task-orientated support calls by 80%
More About Our ClientsWe have improved uptime by 95% for many of our clients, which has helped increase their productivity
More About Our Clients"With my work and travel commitments, email is the lifeblood of what I need to do. Ratcliff give first class support that is responsive and dependable."
Gavin Barker Associates
"Having our own IT department would be unimaginable but that’s what we’ve got with Ratcliff - and at a fraction of the cost."
"The first time speaking to someone at IT support was actually useful."
Network Copier Engineer, Danwood Group PLC
"As a leading financial services company we expect zero interruptions to our work. Ratcliff deliver for us."
Partner
"Dealing with so many vendors used to be a headache. Now Ratcliff take care of all that."
Manager, Colemans Estates
"Ratcliff migrated our antiquated servers and some 40 workstations to the latest technology without even skipping a beat... it was seamless."
"Ratcliff’s dedication and meticulous attention to detail has given us tremendous peace of mind."
"Having Ratcliff on board is like having an in-house IT department – they feel like their part of our team."
"Ratcliff seem to get it – they know IT isn’t just about doing updates – it’s about helping us run and develop a business effectively."
We may not be big, but we are clever!
Ratcliff have made an investment in great technology to be able to offer small businesses and partnerships the same 24/7 support services that the big boys can. Coupled with our commitment to personal service, business know-how and of course, outstanding IT expertise, we believe our offerings in outsourced IT, consulting, security solutions and IT systems are unique.
If you are a London based company with 5 to 75 staff, call us today.
IT Support
I want it to just work!!
Making sure that your daily IT services are uninterrupted is our raison d’être. Our remote monitoring tools mean that we can even tell if your email goes down in the middle of the night. Our team of experienced IT professionals work remotely or on site and are always available to offer you support, help and advice. Our inclusive support contracts are tailor-made to suit you, your business and your budget.
Security & Backups
It’s working, but is it secure?
Although the internet has opened up a world of oportunities, it has brought with it a multitude of daily threats. The risks are real and they are downtime, loss of revenue and data theft. We can manage those risks for you from antivirus to back-up systems to disaster recovery. The security plan will be personal to your organisation, peace of mind included.
Servers & Networks
Ok, it’s working, now make it better.
A solid IT infrastructure is vital to any business these days and technology moves at such a pace it’s hard to know when to invest. We feel it’s our role to understand your company and how IT can play its part in keeping you competitive, how it supports your daily tasks and grow with you in the long-term. Whether upgrading an existing system or installing a new one, you can be sure that we’ve understood your goals and built a solution that will last.
Consulting
It’s working, but I want to be more productive and grow my business.
We think it’s rare to find IT people that understand your business, especially small companies and partnerships. That’s why we’re different. By working closely together we can plan your IT strategy, policy and productivity to ensure you are always getting the best from your systems.
Ratcliff Consulting Ltd. 1st Floor Totteridge House, 1 Allum Way. London. N20 9QL
Registered in England and Wales no 07060479.
Registered office: 10 Western Road, Romford. Essex. RM1 3JT
Copyright © Ratcliff Consulting Ltd 2009-2012