"It’s just taken care of; I can get on with growing the business. They understand the role of IT in my business, how to support it, get the best from it."
By becoming familiar with our clients’ working practices, we have helped to simplify daily tasks and reduce the need for task-orientated support calls by 80%
More About Our ClientsWe have improved uptime by 95% for many of our clients, which has helped increase their productivity
More About Our Clients"With my work and travel commitments, email is the lifeblood of what I need to do. Ratcliff give first class support that is responsive and dependable."
Gavin Barker Associates
"Having our own IT department would be unimaginable but that’s what we’ve got with Ratcliff - and at a fraction of the cost."
"The first time speaking to someone at IT support was actually useful."
Network Copier Engineer, Danwood Group PLC
"As a leading financial services company we expect zero interruptions to our work. Ratcliff deliver for us."
Partner
"Dealing with so many vendors used to be a headache. Now Ratcliff take care of all that."
Manager, Colemans Estates
"Ratcliff migrated our antiquated servers and some 40 workstations to the latest technology without even skipping a beat... it was seamless."
"Ratcliff’s dedication and meticulous attention to detail has given us tremendous peace of mind."
"Having Ratcliff on board is like having an in-house IT department – they feel like their part of our team."
"Ratcliff seem to get it – they know IT isn’t just about doing updates – it’s about helping us run and develop a business effectively."
Hope is not a strategy
Data and internet security issues are hardly out of the news these days but that’s for a reason. Legislation, compliance, information governance, company intelligence and data privacy are just a few of the considerations when defining your IT security strategy and policies. However, storage and back-up, disaster recovery and fending off everyday threats via the internet are all part of the security services we offer.
Our security systems include:
- Email Filtering
- Anti-Virus
- Anti-Spyware
- Managed Firewalls
- Security Auditing & Testing
Disaster Recovery
The very word ‘disaster’ conjures up daunting images, but something as mundane as a dropped laptop, spilt coffee or theft can mean a loss of important and valuable information. Restoring this data or system as quickly as possible suddenly becomes paramount.
Our range of Disaster Recovery solutions include:
- High Availability services that get systems back up and running almost immediately, even after a major server crash
- Low Availability services that restore systems within a defined period of time, such as the next business day
- Bespoke back-up solutions ranging from removable hard disc drives to online back-up solutions
- Back-up solution testing
Connectivity
We have excellent relationships with internet service providers and can advise on and manage these services on behalf of our clients. We are also happy to liaise with incumbent suppliers as part of our comprehensive service.
To improve your business security or protection, speak to one of our consultants today
Ratcliff Consulting Ltd. 1st Floor Totteridge House, 1 Allum Way. London. N20 9QL
Registered in England and Wales no 07060479.
Registered office: 10 Western Road, Romford. Essex. RM1 3JT
Copyright © Ratcliff Consulting Ltd 2009-2012