Consulting

"It’s just taken care of; I can get on with growing the business. They understand the role of IT in my business, how to support it, get the best from it."

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By becoming familiar with our clients’ working practices, we have helped to simplify daily tasks and reduce the need for task-orientated support calls by 80%

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We have improved uptime by 95% for many of our clients, which has helped increase their productivity

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"With my work and travel commitments, email is the lifeblood of what I need to do. Ratcliff give first class support that is responsive and dependable."

Gavin Barker Associates

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"Having our own IT department would be unimaginable but that’s what we’ve got with Ratcliff - and at a fraction of the cost."

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"The first time speaking to someone at IT support was actually useful."

Network Copier Engineer, Danwood Group PLC

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"As a leading financial services company we expect zero interruptions to our work. Ratcliff deliver for us."

Partner

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"Dealing with so many vendors used to be a headache. Now Ratcliff take care of all that."

Manager, Colemans Estates

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"Ratcliff migrated our antiquated servers and some 40 workstations to the latest technology without even skipping a beat... it was seamless."

 

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"Ratcliff’s dedication and meticulous attention to detail has given us tremendous peace of mind."

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"Having Ratcliff on board is like having an in-house IT department – they feel like their part of our team."

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"Ratcliff seem to get it – they know IT isn’t just about doing updates – it’s about helping us run and develop a business effectively."

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Consulting? That sounds like big company talk

All our offerings are designed for the small business market and our consulting service is no different. No matter your size or stature, every growing company needs to understand the role IT can play in their competitive advantage and how planning for the future now can maintain that edge and maintain performance – even when the demands on your system increase.

We pride ourselves on bridging the gap between technology and business and we don’t use unnecessary jargon. Our findings are articulated simply – after all, we’re just sharing our knowledge and expertise to help our customers move forward.

Our Consultancy services include:

IT Strategy

Having a great IT system that supports your business goals for growth, performance and future demands requires forward thinking. Working alongside the management team we can develop an new IT strategy or modify existing plans. We’ll take ownership for its execution and manage it day-to-day. Now that’s a great IT system.

IT Policy

According to your corporate responsibilties, we can help develop an IT policy encompassing industry best practice standards as well as your own requirements.

System Audits

By reviewing and evaluating your existing IT environment we can make recommendations on how to improve performance.

To discuss your network performance, give us a call